Privacy policy
Effective date: March 27, 2026. ShadowSend is operated by Xtinadom LLC ("we," "us," or "our"). This policy describes how we collect, use, and share information when you use this website and related services ("Services").
Information we collect
- Contact form. If you use our contact form, we receive your name, email address, subject line, and message. Today this is processed by our servers; you may configure your deployment to forward messages to an email provider (for example Resend or similar). We use this information only to respond to you and operate the Services.
- Purchases and payments. When you pay for Services, payments are processed by Stripe. We do not store your full card number on our servers. Stripe receives payment details and shares with us what is needed to complete the transaction (such as confirmation of payment, amount, and limited billing or contact details you provide at checkout). Stripe's privacy policy applies to payment data it processes.
- Cart and device storage. Your shopping cart may be stored locally in your browser (for example using local storage) so the site can remember your selections until checkout. That data stays on your device unless you submit an order or clear your browser data.
- Technical and usage data. Like most websites, our hosting provider and infrastructure may log technical information such as IP address, browser type, request time, and pages viewed. We use this to run the site securely, troubleshoot issues, and understand aggregate usage.
- Mail and forwarding operations. Operating mail forwarding requires handling physical addresses, package information, and related correspondence as you or carriers provide it to fulfill the Services. Use follows what is needed for shipping, customer support, accounting, legal compliance, and dispute resolution.
How we use information
We use the information above to:
- Provide, bill for, and support the Services
- Communicate with you about orders and inquiries
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with law and enforce our policies
- Improve and maintain the website and infrastructure
How we share information
We share payment-related information with Stripe to process purchases. We may also disclose information when required for legal compliance or to protect rights and safety.
Changes
We may update this policy from time to time. We will post the updated version on this page and adjust the effective date when we do.
Contact
Questions about this policy or your information: use our Contact page. ShadowSend is a service of Xtinadom LLC.